It is commonly understood that poor processes will ruin good people. Yet far too often leaders overlook the impact of poor processes and try to remedy through increased pressure on their people. Knowing how and when to improve the processes that underpin the business is crucial for a leader’s sustainable success. Process improvement is an integral part of a leader’s responsibility as is being able to measure the effectiveness and efficiency of core business processes. In this session, participants will takeaway:
Facilitated by Rick Lochner (President, RPC Leadership Associates, Inc.)
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