Presented by Holly O'Donnell of Slone Solutions, LLC
Humanizing Customer Service in a Technology World
Technology and customer service do not always go hand in hand. In truth, when mixed, customer service can go very, very wrong. On-line shopping, online chats, application use. It’s not about the user-experience, but creating awareness and bridging an emotional element to provide exceptional client engagement.
A link to join will be sent 30 minutes prior to the meeting time. If you have any issues, please email lewing@naperville.net
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