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Business Power Hour: Effective Communication (Hybrid Format)

June 9, 2021 11:30 AM - 1:00 PM (CDT)

Description

(Hybrid Format In-Person & Virtual)

Effective Communication

Good communication is the bridge between Confusion and Clarity. Strengthen your understanding of what Effective Communications really means and your communication skills in this interactive workshop by building awareness of how tone and body language impact our communications. Discover barriers to listening and obtain the ability to communicate with impact.

Speaker  Panelists:

Holly O'Donnell, Slone Solutions, LLC

Client engagement specialist, Holly O’Donnell brings 20 years of expertise and consulting experiences for those wanting to impact their client experiences.  International leadership and motivational speaker, she simplifies the psychological approach of communication and interpersonal skills, helping clients gain perspective into how the client thinks. She brings versatility to speak to multiple industries and has spoken to hundreds of audiences. Holly has served as keynote speaker and influenced multiple day workshops, webinars, delivered audio trainings, and onsite interactive professional development programs.  Her topics include: Impacts of Personalities with Communication, Excellence in Customer Service, and Embracing Conflict.  Most recently she’s helped build the in-dealership luxury brand experience for the Lincoln Motor Company resulting in a #1 Client Satisfaction ranking by JD Power & Associates.

Rick Lochner, RPC Leadership Associates, Inc. 

Rick Lochner started RPC Leadership Associates, Inc. after nearly 30 years of Management and Executive Leadership experience in a variety of service industries. As a graduate of the US Military Academy at West Point, Rick immediately saw first hand results of effective leadership leading soldiers in environments as extreme as the interior of Alaska to the front-lines of Germany. After the fall of the Berlin Wall, he traded his Army uniform for a business suit and, for the next 18 years, held leadership positions ranging from front-line management to executive management in Project Management, Sales Engineering, Customer Service, Vendor Management and Operations. He has effectively led organizations through change in large corporations and privately held entrepreneurial ventures, in multiple industries, both for-profit and non-profit.

In addition to earning his BS from the US Military Academy, Rick holds an MS from the University of Southern Mississippi and an MBA from Keller Graduate School of Management. Rick currently serves as a Senior Adjunct Faculty member at Keller Graduate School of Management where he teaches Leadership, Organizational Behavior and Managing Organizational Change.

Rick also serves as the President of the Board of Directors for Literacy DuPage, a non-profit dedicated to promoting literacy within DuPage County, IL as well as a member of the Naperville Area Chamber of Commerce Speakers Bureau.

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Contact Information

Naperville Area Chamber of Commerce
Name: Linda Whitaker
Phone: (630) 778-7529
Email: lwhitaker@naperville.net

For Future Members:

As you consider Chamber Membership, you are welcome to attend up to three (3) Chamber events, at the Non-Member rate, prior to joining. After attending three (3) events, we welcome your continued participation upon becoming a Member.

Events Cancelation Policy

If you register for an event and are unable to attend, a 24 hour notice is required or you will be invoiced. Note: If you have registered and are unable to attend, you may transfer to a fellow employee without penalty.

Need a speaker? Don’t know where to look? Look no further than the Chamber! The Speakers Bureau consists of professional speakers who cover a wide variety of topics such as business development, communications skills, health and wellness, sales and marketing and more. The speakers share their experiences to help Chamber members and the community in general grow, develop, and improve both personally and professionally.

Interested in hearing these Speakers Bureau members?  Join us on the second Wednesday of each month from 11:30 am - 1:00 pm for our Power Hour presented by Speakers Bureau.  Each month a different member will give an educational presentation.

Contact staff liaison, Linda Whitaker at lwhitaker@naperville.net or 630.544.3377, with any questions.

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